Dear Trader,
Thank you for your fantastic 5-star review! We’re thrilled that our spreads, execution, platform, and professional service have made Pepperstone stand out for you.
We truly appreciate your support and look forward to continuing to provide you with an excellent trading experience.
Team Pepperstone
Dear Trader,
Thank you for your positive 4-star rating and for sharing your observations.
During fast-moving or volatile market conditions, the execution price of a stop-loss order may differ from the requested level due to market gaps, available liquidity or slippage. Take-profit orders may also receive price improvement when a more favourable price is available.
We would be happy to review any specific execution with you. Please contact us from your registered email address at [email protected], including the relevant account and order numbers.
We appreciate your feedback and are pleased that your overall trading experience has been positive.
Team Pepperstone
Dear Trader,
Thank you for your fantastic 5-star review and recommendation! We’re delighted that Pepperstone continues to meet your expectations and provide the reliable trading environment you value. Your confidence and support mean a great deal to our team.
We look forward to keeping your experience just as positive throughout your trading journey.
Team Pepperstone
Dear Trader,
Clear and timely communication is an important part of the service we aim to provide, and we understand how frustrating it must have been to receive responses that did not fully address your questions.
Pepperstone does provide telephone support. Our current regional contact numbers, together with our Live Chat and other available support channels, can always be found on the Contact Us section of the Pepperstone website. We certainly do not want any client to feel unable to reach us when further clarification is required.
We would also be happy to guide you through the Pepperstone app and website and direct you to the relevant learning resources.
Please contact us from your registered email address at [email protected], or reach out through Live Chat so our team can locate your previous enquiries and provide clearer assistance.
Team Pepperstone
Dear Trader,
Thank you for sharing your feedback. Market orders are executed at the best available price at the time they reach the market, which may differ from the price displayed when the order is submitted due to market movement, liquidity or slippage.
We would be happy to review the specific execution with you. Please contact us from your registered email address at [email protected], including your trading account number and the relevant order or ticket number, so our team can investigate and provide a detailed explanation.
Team Pepperstone
Dear Justin,
Thank you for your positive 4-star rating and for sharing such a thoughtful suggestion. We’re pleased to know that your overall trading experience with Pepperstone has been smooth.
We understand how a Flatten/Close All option within TradingView’s DOM could make managing multiple open positions quicker and more convenient. While we cannot confirm future platform developments, we’ll ensure your feedback is shared with the relevant team for consideration.
Whenever you need any further assistance, please don’t hesitate to contact our support team directly at [email protected].
Team Pepperstone
Dear Trader,
We appreciate your honest feedback and are glad that your experience has otherwise been positive. We’d love the opportunity to look into your concern more closely and help make your experience worthy of a higher rating.
Please don't hesitate to reach out to our support team directly at [email protected].
Team Pepperstone
Dear Trader,
Thank you so much for the 4 stars and for such thoughtful and constructive feedback — we really appreciate it!
We're thrilled to hear that the TradingView integration and customer service have been excellent for you. Your point about the login experience is absolutely valid — a seamless, persistent connection with minimal taps is exactly what we should be delivering, and we hear you loud and clear. This feedback has been noted and will be passed on to our product team as a priority.
We'd love to earn that 5th star as we continue to improve — thank you for helping us get there! We're always here whenever you need us!
Team Pepperstone
Dear Trader,
Thank you so much for this great feedback — fast and reliable execution even through a third-party platform is exactly the performance we work hard to deliver!
Knowing our infrastructure holds up seamlessly across different setups is incredibly rewarding. Thank you for being part of the Pepperstone community — we're always here whenever you need us!
Team Pepperstone
Dear Trader,
Thank you so much for coming back and upgrading to 5 stars — that truly means the world to us!
We're absolutely thrilled to hear that the TradingView connectivity and data integrity have been delivering for you after a few weeks of use. Knowing that the experience has grown on you and earned your full confidence is incredibly rewarding, and we'll keep working hard to maintain that standard every day.
Thank you for being part of the Pepperstone community — we're always here whenever you need us!
Team Pepperstone
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Terms and fees
About Pepperstone
Tools and features
Frequently asked questions
- Forex pairs
- CFDs
- CySEC (Cyprus Securities and Exchange Commission)
- FCA (Financial Conduct Authority )
- BaFIN (Federal Financial Supervisory Authority)
- ASIC (Australian Securities & Investments Commission)
- DFSA (Dubai Financial Services Authority )
- CMA (Capital Markets Authority of Kenya)
- CMA (Capital Market Authority)
Note that different brokers have different terms, and Pepperstone has its own account opening time — 5-10 min.
Brokers usually require deposits to manage risk, cover trading costs, and comply with regulations. Deposits act as collateral for leveraged trades, ensuring brokers don’t face losses if a trade goes against a trader. They also help cover fees, prevent fraud, and ensure serious trading activity.
Level 2 is a subscription-based service that offers real-time access to the exchange’s order book. It gives traders and investors a detailed view of market depth and momentum, helping them make more informed and strategic trading decisions.
Brokers impose inactivity fees to cover maintenance costs, comply with regulations, and encourage active trading. These fees help offset expenses for managing inactive accounts and prevent account abandonment.
- Market orders
- Stop orders
- Limit orders
- Market order. It's a basic type designed to buy or sell an asset immediately at the next price available
- Limit order. Specifies the maximum (for buying) or minimum (for selling) price at which a trader is willing to execute a trade. It's only executed if the price reaches the preset level. There are buy and sell limit orders - they're set to buy/sell an asset at or below/above a certain price
- Stop order. Triggered when an asset moves above or below a certain price level, always executed in the direction that the price is moving. There are stop-loss orders (automatically closes a position at a certain level if the market moves against you) and (initiates a trade when the price breaks a certain level)
- Find the right asset using our screeners and heatmaps. Explore the stock market with the Stock Screener, track cryptocurrencies on the Crypto Coins Heatmap, and more tools to find in the main menu
- Analyze price movements on our Supercharts. Utilize multiple drawing tools, built-in indicators, and advanced features to gain deeper market insights
- Stay on top of market changes with the Economic Calendar and the latest news, helping you quickly adapt to shifting conditions
- Test your strategy in a risk-free environment with a Paper Trading account to see how it performs before committing real capital
- Choose a broker and start your trading journey with confidence once you have a clear strategy in place
It's always worth preparing for trades before actually executing them. On TradingView, you can do this with our Paper Trading functionality.
- Increased risk of losses, including exceeding initial investment
- Interest costs on borrowed funds
- Potential for margin calls requiring additional deposits
Make sure to analyze an asset thoroughly and test your strategy on a Paper Trading account to ensure you're ready to navigate these risks.
Understanding commission structures is essential for traders, as fees can impact overall profitability. Choosing a broker with competitive rates and transparent pricing ensures cost-effective trading.